General Terms and Conditions

The website – ‘www.brightonroc.co.uk’ is operated by Brighton Roc.

Contract – The following contract terms and conditions should be read before placing an order for products listed on the website as both you, the customer and Brighton Roc will be legally bound by these terms upon Brighton Roc’s acceptance of the customer order. Despatch of all, or part, of the goods ordered represents the only legally binding contract between Brighton Roc and the customer.

Placing an Order - By placing an order with us you will be deemed to have read, understood and agreed to the Terms and Conditions. If you are unhappy with any aspect of these terms, then you should contact us before placing an order either by telephone on 01249 782270 or by email to: sales@brightonroc.co.uk.
By placing an order via this website you are making an offer to Brighton Roc to purchase the goods detailed in your order upon the terms described in your order.
Once you have placed an order we will send you a confirmation that your order has been received but this is not a confirmation that your offer to purchase the goods has been accepted. A contract between you and Brighton Roc for the sale of our products will only exist once an order has been accepted, processed and despatched to you.
Your credit/debit card will be authorised and payment taken when your order is placed. This does not affect your statutory rights.
Prices and availability of goods are subject to change without notice. There is a minimum order value of £25. A standard delivery charge of £12.50 will be added to orders whose total value is under £50. For orders over £50 delivery is free.

Cancellation - You may normally cancel your order (once accepted by us) for any reason up to the point of despatch. If you do cancel the contract within this time any payments made by you will be refunded in full within 30 days.

Stock and Delivery - Most items in our current range are made to order. Occasionally an item may be in stock. All dates quoted for delivery are estimated delivery dates only and may be subject to change and we can accept no liability for any loss or damage (whether direct or indirect) for delivery at any time other than the estimated date for delivery. We aim to despatch all orders within 21 days of receipt of an order, sometimes sooner. If for any reason we are unable to despatch in this time frame, we will let you know.
Product Conformity - We take every care to ensure that the description and specification of our products displayed on the website are correct. However, specifications and descriptions of products on this website are not intended to be binding and are intended only to give a general description of the products. Furthermore, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used by you.

Payment and Taxes - We accept online payment via Paypal in a secure environment. All prices quoted on this website are accurate at the time of publication and are quoted in pounds sterling (£) and where appropriate are inclusive of UK sales tax (VAT) at the current rate.

Legal - While Brighton Roc uses reasonable endeavours to ensure that the information on this website is accurate and up to date, it does not give any warranty as to its accuracy or completeness and Brighton Roc will not be responsible for any errors or omissions or for the results arising from the use of such information.
While Brighton Roc takes all reasonable steps to ensure a fast and reliable service, it does not guarantee that your use of this website will be interruption or error free and will not be responsible for any disruption, loss of or corruption of any material in transit, or loss of or corruption of material or data when downloaded onto any computer system.
The entire liability of Brighton Roc under, or in connection with, any contract for any products to which these conditions apply shall not exceed the price of those products, except as expressly provided in these conditions.

Force Majeure – Brighton Roc will not be liable to you or be deemed to be in breach of these terms and conditions or any other contract with you by reason of any delay in performing, or any failure to perform, any of its obligations in relation to the products ordered by you if the delay or failure was due to any cause beyond its reasonable control.
No person who is not a party to these terms and conditions shall have any right to enforce any term under the Contracts (Rights of Third Parties) Act 1999. Nothing in these conditions is intended nor shall affect any of your statutory rights that may not be legally excluded.

Law and Territory - These Terms and Conditions and your use of our website are governed by English law and you agree to submit to the non-exclusive jurisdiction of the English court. This does not affect your non-excludable statutory rights.

This website and our Terms and Conditions have been designed for use within the United Kingdom and under UK law. Whilst we are happy to consider requests for products and enquiries from outside the United Kingdom, we give no warranty, express or implied, that the use of this website or the placing of any order through this website from outside the UK complies with any applicable non-UK laws or regulations.

OUR DETAILS

Brighton Roc.
Unit 4, Fowlswick Farm,
Allington,
Chippenham
Wiltshire
SN14 6QE

 

VAT Registration Number 729097405